Terms of Service
Last updated: December 29, 2025
These Terms of Service provides important information about Emphaso, the use of this website, and your legal rights as a consumer.
1. Company Information
Brand name: Emphaso
Business type: Online-only e-commerce retailer
Country of operation: Brazil
Markets served: United Kingdom and other international markets
This website is operated by DESTAQUE E-COMMERCE LTDA,
registered under CNPJ 63.236.867/0001-60, Brazil.
By placing an order on this website, the customer acknowledges that they are purchasing
products from a Brazilian company engaged in international e-commerce.
Registered address:
Rua São Lazaro, 486, Setor B562, Jardim Morumbi – Jundiaí – SP - 13.209-220 - Brasil
Contact email: 📧 contact@emphaso.com
Emphaso operates exclusively online and does not maintain a physical retail store or in-person customer service location.
2. Scope of This Website
The information, products, and services are offered for general consumer use and ecommerce purposes only.
By accessing or using this website, you agree to be bound by our:
Terms of Service
Privacy Policy
Cookie Policy
Refund, Return and Shipping Policies
These documents form part of our contractual agreement with you.
3. Accuracy of Information
We make reasonable efforts to ensure that all information on this website, including product descriptions, pricing, availability and delivery estimates, is accurate and up to date.
However:
Minor errors or omissions may occur
Product images are for illustrative purposes only and may vary slightly from the actual product
Nothing on this website affects your statutory rights under UK consumer law.
4. Pricing & Availability
All prices are displayed in the applicable currency and include taxes where required by law, unless stated otherwise.
We reserve the right to:
Correct pricing errors
Update product availability
Withdraw or modify products or offers at any time
If an error affects your order, you will be notified and offered a refund or alternative solution.
5. Consumer Rights Disclaimer
Nothing in this Legal Notice, or elsewhere on this website, limits or excludes your rights under:
Consumer Rights Act 2015
Consumer Contracts Regulations 2013
This includes your rights relating to:
Cancellations
Refunds
Faulty or misdescribed goods
6. Limitation of Liability
To the fullest extent permitted by law, Emphaso shall not be liable for:
Indirect or consequential losses
Losses resulting from misuse of products
Temporary unavailability of the website due to technical issues
This does not exclude or limit liability for:
Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded under UK law
7. External Links
This website may contain links to third-party websites or services.
Emphaso is not responsible for:
The content, accuracy or availability of external websites
The privacy practices or terms of third parties
Accessing third-party websites is at your own risk.
8. Advertising & Third-Party Technologies
We may use third-party advertising and analytics services, including:
Google Ads
Meta (Facebook & Instagram)
These services may use cookies or similar technologies in accordance with our Cookie Policy and Privacy Policy.
Your advertising and tracking preferences can be managed via our cookie consent tools.
9. Intellectual Property
All content on this website, including text, images, graphics, logos and design elements, is the property of Emphaso or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute or use any content without prior written permission, except where permitted by law.
10. Governing Law & Jurisdiction
This website and any disputes arising from its use or from purchases made through it shall be governed by and construed in accordance with the laws of England and Wales.
Nothing in this clause affects your statutory consumer rights.
11. Changes to This Legal Notice
We may update this Legal Notice from time to time to reflect changes in legal, regulatory or operational requirements.
Any updates will be posted on this page with a revised “Last updated” date.
If a parcel is lost or not received, we will work with the courier to investigate and provide a replacement or refund where appropriate, in accordance with UK consumer law.
This policy does not affect your statutory rights under UK consumer law.
12. Contact Information
For legal, compliance or general enquiries, please contact us:
Emphaso
📧 contact@emphaso.com
Destaque E-commerce LTDA
📍 Rua São Lazaro, 486, Setor B562, Jardim Morumbi – Jundiaí – SP - 13.209-220 - Brasil